Marketing Mix- Promotion

 Ever wondered why some brands seem to be everywhere — on your TV, in your Instagram feed, and even at your local coffee shop? It’s not magic — it’s Promotion, a key part of the Marketing Mix that brings a product or service to life in the eyes of consumers. In a world where attention spans are shrinking and competition is fierce, a smart promotional strategy can make or break a brand. So how do companies create that buzz? Let's explore with an imaginary brand — Bliss Brew, a startup that sells organic, ready-to-drink iced coffees.


What Is Promotion in the Marketing Mix?

Promotion refers to the activities a business uses to inform, persuade, and remind its target audience about its products or services. It's not just about selling — it's about building relationships, shaping perceptions, and staying memorable.

There are three main types of promotional strategies:

Above the Line (ATL)

Below the Line (BTL)

Through the Line (TTL)

Let’s dive into each, using Bliss Brew as our example.

Above the Line (ATL) Promotion

Above the Line (ATL) Promotion refers to promotional activities that are carried out through  paid mass media channels to reach a wide audience. These channels typically include: Television, Radio, Newspapers and Magazines, and  Cinema advertising

Key Characteristics of ATL Promotion:

Mass Reach: Targets a broad and general audience.

Brand Building: Focuses on raising brand awareness and creating a strong brand image.

One-way Communication: Usually non-interactive and designed for wide exposure rather than direct engagement.

High Cost: Generally more expensive due to the scale and production involved.

 Bliss Brew’s ATL Example: To reach caffeine lovers across the country, Bliss Brew launches a TV ad during prime-time slots featuring their “Brew the Bliss” campaign. The commercial tells a visually compelling story of a young professional who starts her day with Bliss Brew and feels instantly energized, ready to conquer her day. The catchy jingle and tagline ensure the brand sticks in viewers’ minds.

Why it works:

High reach

Builds brand recognition

Appeals to emotions

Below the Line (BTL) Promotion

Below the Line (BTL) Promotion refers to targeted promotional activities that focus on specific groups of customers rather than the mass market. These activities are often more personal, direct, and interactive, aiming to drive immediate responses or build customer relationships.

Common BTL Promotional Methods:

Direct marketing (emails, SMS, mailers)

Sales promotions (coupons, discounts, free samples)

In-store promotions (point-of-sale displays, demos)

Sponsorships and events

Personal selling (sales representatives interacting directly with customers)

 Key Characteristics of BTL Promotion:

Targeted Reach: Directed at specific market segments or individuals.

Measurable: Easier to track results and return on investment (ROI).

Engagement Focused: Encourages interaction and immediate action.

Cost-Effective: Usually less expensive than ATL promotions.

Bliss Brew’s BTL Example: Bliss Brew sets up sampling kiosks at gyms, college campuses, and co-working spaces, handing out chilled mini bottles with discount coupons. They also collaborate with wellness influencers to post stories reviewing the drink and directing followers to a promo code.

 Why it works:

Personalized interaction

Immediate feedback and sales

Budget-friendly for startups



 Through the Line (TTL) Promotion

TTL combines both ATL and BTL strategies. It uses mass marketing to build awareness, followed by targeted tactics to drive customer engagement and conversion. TTL is ideal for brands that want both reach and precision.

Channels include:

Integrated campaigns

Digital marketing (social media, SEO, PPC)

Influencer marketing

CRM and email campaigns

Bliss Brew’s TTL Example: Bliss Brew rolls out a YouTube ad campaign featuring lifestyle vloggers sipping their coffee, which links to a personalized landing page offering a “first order free” promotion. Simultaneously, they run Google Ads for searches like “healthy iced coffee” and send out weekly newsletters with customer stories and loyalty perks.

Why it works:

Seamless customer journey

Balanced brand awareness and conversions

Data-driven and measurable

Conclusion: Picking the Right Blend

Just like Bliss Brew’s coffee blends, your promotional strategy should be carefully brewed based on your audience, goals, and budget. ATL gets your name out there. BTL builds trust and converts. TTL brings the best of both worlds, ensuring your brand speaks to the masses and connects personally.

Whether you’re launching a startup or managing a seasoned brand, understanding these promotional tools can help you craft campaigns that not only grab attention but keep your customers coming back for more. 

Related links

Marketing mix- pricing

Boston Consulting Group ( BCG)

The 7Ps of marketing

The 4Ps of marketing

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